Trevors Foodservice at your Fingertips
Updated: Dec 6, 2021
Can online ordering transform your business?
Recent data shows that we have vaulted five years forward in consumer and business digital adoption in a matter of around eight weeks. What this means is that technology is moving at a faster rate than we are.
The rapid adoption of digital technologies driven by the pandemic will continue into the recovery for the wholesale foodservice sector. Why is it so important to accelerate your business's digital capabilities to keep pace and get the most out of your business?
Why you might ask?
Well, not only does online allow you to reach more people but it also allows others to reach you. And if the pandemic has taught us anything it's to adapt and overcome it!
Really! where would we be without the internet?
Customers now expect the new digital behaviours adopted during the pandemic to continue long after it has subsided.
Key points for this include:
Increased online shopping: One of the reasons people cite most often for shopping online is that they can review and compare dozens of stores and products at once. They search for reviews of your products. They compare price, quality, and customer service and they can do it all online from the comfort of their sofa.
1 in every 2 people intend to sustain their online purchasing behavior post Covid-19
Many consumers want to continue using novel purchasing methods: Consumers over the pandemic have made a shift to ordering food and goods online with the ease of personalised apps providing the customer with exactly what they need. This is a key opportunity for restaurants and bars which have seen a 49% increase in in-app and website downloads
52% expected to continue using online apps to purchase
In-home entertainment and digital activities are set to stay: During the pandemic, there was a positive shift in people's perception of their well-being and health, with many of us choosing to eat healthier and exercise at home, which led to increased online orders for food.
72% of consumers using a food diary or fitness app intent to continue post covid-19
WHAT WE ARE DOING?
At Trevors Foodservice we have worked hard over the pandemic to create an online ordering site, giving our customers the freedom to order online or call our outstanding telesales team.
We believe it's important to have variety and options, in order to make purchasing easier for the Chefs and caterers we supply to.
The benefits of Trevors online ordering platform:
Accessibility: Consumers can place online orders within a few clicks, and they will get what they want on their doorsteps. The consumer opens the food delivery application on their smartphone or uses the browser on their computer and orders within two minutes.
Time and delivery: Time is a major concern in any form of service. On-time delivery is considered as a key performance measure for delivery performance. Early delivery gratifies the consumer. The delivery partner saves time and hence he gets additional orders for delivery.
Flexibility: Customers can place food orders from wherever they are. The food delivery system is designed with innovative features based on consumer needs, and they get a good experience as flexible as possible.
How to get started Online + Coldweb App!
Registering your online account with Trevors Foodservice is simple, if you are a Trevors customer contact the Telesales office for your Account Code.
If you are a new customer please register by selecting a Business or Home Delivery account.
To download the app go to the App Store or Google Play and search "Coldweb". Contact our Telesales office on 01253393000 for your Account Code. (A password will be autogenerated for you, which you can change after you have set up your online account)
HOW WE CAN HELP YOU
Our team is always on hand to support you with understanding the online ordering platform and how it should be used. Over the coming weeks, we will also be releasing guides and tutorials on how to navigate across the online ordering platform.
Whether you’re a cafe, hotel, sports venue, nursing home, or any other business we are here to support you and your catering needs.
For more information on how we can assist you with our online ordering site and get the best out of all our products please visit our website or contact us on – 01253 393000